Terms of service

Solene — Terms of Service

About us

Solene is an online women's clothing store operating at shopsolene.shop, serving customers in New Zealand.

Orders

By placing an order, you confirm that all information provided is accurate. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability. If we cancel an order, you'll be notified and refunded in full.

Pricing

All prices are listed in New Zealand Dollars (NZD). We reserve the right to change prices at any time without notice, though changes won't affect orders already placed and confirmed.

Shipping

Delivery times vary depending on the shipping method selected at checkout. See our Shipping Policy for full details. Solene is not responsible for delays caused by customs, couriers, or circumstances outside our control.

Returns and refunds

See our Refund Policy for full details on returns, refunds, and your rights under New Zealand's Consumer Guarantees Act.

Intellectual property

All content on this site — including text, images, and branding — is the property of Solene and may not be reproduced without permission.

Limitation of liability

To the extent permitted by law, Solene is not liable for any indirect, incidental, or consequential damages arising from the use of this website or its products.

Changes to these terms

We may update these Terms of Service from time to time. Continued use of the site after changes constitutes acceptance of the updated terms.

Contact

Questions about these terms? Reach us at contact@shopsolene.shop.